Bulk billing refers to an arrangement whereby a doctor is paid directly by Medicare or health insurance providers, on behalf of the patient for a medical service. This arrangement also means that the amount paid for each medical service is the amount set by the Australian Government. And this also means no out of pocket expenses from patient.
Not all consultations can be bulk-billed. For example, occupational health and WorkCover consultations are not covered at all by Medicare and need to be paid for privately.
If you are an existing patient and your Medicare card still current (that is, it’s not expired), your visit can be bulk billed. If you are a new patient, we can bulk bill your visit IF we can validate your details with Medicare; otherwise you will be charged a private fee.
You can tell our receptionist who will provide you a Medical Records Request Form to complete. We can send this form to your previous medical centre for you. If there’s any fee associated with this, you’ll have to pay this directly to your previous medical centre before your records can be transferred.
If you would like your records sent elsewhere, you’ll need to provide us with your signed consent form and new practice details. Your new practice will have a template for you to fill in. You’ll need to pay the applicable fees before we can process your request
Is it necessary to make an appointment to see a doctor?
We encourage you to book appointments so that you can see the same doctor every time you visit us. This is important so that your health and care is taken care and managed by someone who knows you and is familiar with your medical history. We encourage this practice.
That said, our doctors, of course, will see walk-in patients.
You can Book online or call the practice on (02) 8188 2299, tell the receptionist your name and whether you’re an existing patient. You’ll also need to let us know what day and time you would like to come in and which doctor you’d like to see as well as a brief reason for your visit, e.g. vaccination, general check-up, etc. Long appointments are available upon request.
For an urgent appointment, please come directly to the practice and you will be seen as soon as possible.
Depends. Your doctor will tell you if you need to. Your doctor will also give you instructions for your blood test during your consult. If you are still unsure, you can ask our reception who can ask our pathology collector on your behalf.
Yes. We encourage you to make an appointment with one of our doctors 6-8 weeks prior to your departure date for a comprehensive travel vaccination consultation. Preparation is key, and you’d rather be safe than sorry.
We require at least 2 to 4 hours’ notice to cancel GP appointments and 24 hours’ notice for everything else. If you’ve repeatedly cancelled appointments, we will have no choice but to charge you a private fee.
Dear Patients sexual health screen involves certain testing, it also involves urine testing. If your visit is for STI check, we advise that you hold the urine for 2 hours before visiting us. The results are given and explained to you by the doctor.
COVID-19 Medical Alert: Patients experiencing Flu-like symptoms (Fever, Shortness of Breath, Coughing, body aches) or suspect that they have CODIV-19, Please do not attend the clinic and ring 02 8188 2299 or email at email@example.com to discuss your options.Where can I get more information?